The world is on the brink of a technological revolution, and businesses everywhere are eager to leverage artificial intelligence (AI) to transform their operations. Srini Pallia, CEO and managing director of Wipro, underscored this in the company’s annual report for 2023-24.
Wipro’s AI-Driven Ecosystem: ai360
Last year, Wipro launched ai360, an AI-first ecosystem supported by a $1 billion investment over three years. “Our strategy is unlocking significant business value for both our clients and ourselves,” Pallia noted in his letter to shareholders. He highlighted that over 225,000 associates have been trained in basic GenAI fundamentals, with more than 30,000 advancing to higher levels of AI training tailored to specific roles and personas.
Pioneering AI Patents and Platforms
Wipro holds an impressive 470 AI patents, and its Lab45 AI platform is operational and ready for use. “We have also established strong compliance and safety measures to ensure a secure AI journey for both us and our clients,” Pallia stated.
Consulting-Led AI Approach for Maximum Impact
Wipro’s consulting-led approach empowers clients to unlock AI’s full potential, achieving both short-term and long-term objectives. As clients begin to see the benefits of AI in enhancing stakeholder experience, gaining revenue insights, and optimizing costs, the demand for AI solutions is expected to grow significantly.
Collaborative AI Solutions Across Industries
Wipro collaborates with partners to deliver a comprehensive suite of AI-based industry solutions. These solutions aim to enhance customer service, improve patient care quality, customize sales content, optimize factory operations, recommend portfolio strategies, enable intelligent decision-making, provide context-aware recommendations, and conduct thorough anomaly and fraud detection.
Investing in a Future-Ready Workforce
Wipro is also heavily investing in skill-building initiatives to create a future-ready workforce. This includes partnerships with prestigious institutions like the Indian Institute of Science (Bengaluru) for formal degree programs in AI-related fields. Additionally, Wipro’s iAspire AI-based learning platform offers personalized learning opportunities for employees.
Strategic Investments in AI Startups
Wipro Ventures, the company’s corporate investment arm, is actively investing in AI startups. In May, it invested in Kognitos, an automation platform that uses GenAI to streamline business processes and enhance productivity in large-scale transformation projects.
A Vision for the Future
“As we enter an era driven by rapid technological advancements, I am excited about the possibilities it brings for Wipro. Together with our dedicated associates, we will harness this momentum to unlock the next stage of growth,” Pallia concluded.
Wipro’s comprehensive approach to AI—combining cutting-edge technology, strategic partnerships, and a strong focus on workforce development—positions it as a leader in the ongoing technological transformation. As businesses worldwide seek to integrate AI into their operations, Wipro stands ready to guide them through this transformative journey.
